Online Payment

You can place your order and make payment instantly online via paypal and if you do not have a paypal account you can still complete your checkout using any major credit or debit card. When using paypal with an 'unconfirmed address' we may contact you after receiving your order to confirm your delivery address.

 

Cheque & Postal Order

We are happy to accept payment via cheque or postal order during a weekly payment arrangement or bespoke order. Please make cheques payable to N.GREEN.

 

Returns

We will always aim to delivery your order to you 7 days after full payment is received and cleared, should be we unable to do this for whatever reason, i.e. weather conditions etc, we will notify you within 72 hours of your order.

In the rare event that your order is damaged during transit, we will happily accept the item returned and offer a full refund or exchange the item for another of the same value.

We always offer free pick up from our premises should you wish to collect the item you self. In this case The Soap Loaf Company cannot accept the item returned.

 

The Soap Loaf Company reserves the right to exchange a product for another of the same value and product catagory should exact pictured product become unavailable without notice.

 

Legal

The Soap Loaf Company is owned by Ms Natasha Green as sole trader status, therefore your payment receipt on your bank statement will follow reference NGREEN if paying via credit or debit card. The Soap Loaf Company is a sole trader business. VAT invoices can be provided on request. All ingredients of products are listed on packaging of products, should you have any queries regarding ingredients of any of these products please contact us at sales@thesoaploafcompany.com